Got ?s or Problems You Can't Fix: Start Here
Whenever someone is installing a Sankyo EMV card reader onto a TR8011, there could possibly be an issue with it not resetting in Device Status or reading th...
Thu, 28 Sep, 2017 at 5:17 PM
User Account Controls (UAC) Settings
Using an admin card, card into the kiosk and enter your pin to access the admin screen.
Select the “Restart Option...
Thu, 12 Oct, 2017 at 11:33 AM
The ATM Terminal ID value in ATM Configuration is case sensitive. Any letter values need to be capitalized. If you have troubleshot all other possibilitie...
Mon, 30 Oct, 2017 at 5:02 PM
If you are getting 'Unauthorized usage' error messages when trying to do an ATM transaction, check to see if you have enabled EMV/Chip Cards in the ...
Fri, 30 Mar, 2018 at 7:15 PM